Privacy Policy
Last updated: September 16, 2026
StayFinder is committed to protecting your privacy and personal information.
1. Introduction
StayFinder ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
By using StayFinder, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
- Full name and contact details (email, phone number)
- Profile photo and personal description
- Government-issued ID (for verification purposes)
- Payment information (processed securely through third-party providers)
Usage Information
- Properties you view, save, or book
- Search preferences and filters
- Messages and communications with hosts/guests
- Reviews and ratings you submit
Technical Information
- Device information (IP address, browser type, operating system)
- Cookies and similar tracking technologies
- Location data (with your consent)
3. How We Use Your Information
Platform Operations
- Create and manage your account
- Process bookings and payments
- Facilitate communication between users
Improvement & Analytics
- Analyze usage patterns and trends
- Improve user experience and features
- Personalize recommendations
Security & Compliance
- Verify user identities
- Prevent fraud and unauthorized access
- Comply with legal obligations
Communication
- Send booking confirmations and updates
- Notify about promotions and offers
- Provide customer support
4. Data Sharing
We do not sell your personal information. However, we may share your data with:
- Service Providers: Payment processors, SMS providers, email services, and cloud hosting providers.
- Hosts/Guests: Your profile information is shared with hosts when you book, and with guests when you host.
- Legal Requirements: When required by law or to protect the rights and safety of our users.
🔒 Secure Payments: All payment processing is handled by trusted third-party providers. We never store your full payment card details.
5. Data Security
256-bit SSL Encryption
Regular Security Audits
Secure Password Storage
Access Control Policies
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
📖 Access
Request a copy of your personal data
✏️ Correction
Request corrections to inaccurate data
🗑️ Deletion
Request deletion of your data (subject to legal obligations)
📤 Portability
Request export of your data in a portable format
🛑 Object
Object to processing of your data
📬 Unsubscribe
Opt-out of marketing communications
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control your cookie preferences in your browser settings.
8. Children's Privacy
StayFinder is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Third-Party Services
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We may also retain data to comply with legal obligations, resolve disputes, and enforce our agreements.
📋 Retention Periods:
- Account information: Until you delete your account
- Booking records: 7 years for tax compliance
- Messages: 3 years after last communication
- Cookies: Session-based or up to 12 months
11. Contact Us
If you have any questions about this privacy policy or your personal data, please contact us:
We update this policy occasionally
This policy was last updated on September 16, 2026. We will notify you of any significant changes.